Monday, March 29, 2010

Is Moynihan Keeping Ken Lewis' Old Scams?

If the Bank of America is not being bailed out, they're ripping you off.

This is so typical. They will apply your 1st payment properly, and then take the payment for the next month and apply it to the previous month.

This way, they can hit you for late charges and more interest.

You can ask them to move the payment, but their usual response is to say that's hard, can't we just have another payment.

If they do that, tell them the only way you can do that is to provide written confirmation that the late charges and interest will be removed, as will any negative credit reporting.

Saturday, March 20, 2010

Bank of America: Brian Moynihan's Phishing Expedition

Here is a letter received by someone who is making payments on this Bank of America account. When they called, the representative told them letters like this were sent out automatically, all they wanted was information.

They said this was because of the bailout, they wanted to stay in better touch with their customers.
Sorry, Mr. Moynihan, this is PHISHING. If people are making their payments, leave them alone.