Call from (800) 562-6420?

This is FIA Card Services/Bank of America "Pre-Legal" calling.

This seems to be the number they use to ask neighbors to "deliver an urgent message about a personal business matter" (very old trick).

Many of the callers speak poor English with thick French Canadian accents. This is a Canadian call center.

The manager of the center, who will only identify himself as "Mr. Hossein" sounds like he is from Pakistan.

If pressed, the callers will divulge a fair amount of information-certainly more than enough for a $1,000 settlement under the FDCPA.

Bank of America: Time Travel and Poor Manners

It may not get much better than this. A Bank of America customer wrote to the Bank of America on April 26th.

According to this letter, received on May 5th, the Bank of America replied on the same date the letter was written.

The Bank of America determined that the letter did not require a response, but invited the customer to contact them.

When the customer called, the Bank of America representative was, predictably confused. The customer was asked to send a copy of the original letter.

A copy of The Terminator and a few episodes of Doctor Who might help as well.

What would have become of the Bank of America without the bailouts?